We're on a mission to help our customers get justice for mis-sold vehicle finance.
Welcome to Claims1. We're a well-established claims management company with years of experience. We help customers get back money that's rightfully theirs.
For years, banks and finance companies have been mis-selling products to customers across the UK. Too often, these products weren't properly explained, or were added without customers even knowing about them. That's exactly why we exist to put things right.
The latest scandal involves car and motor finance. A recent Financial Conduct Authority (FCA) investigation* uncovered widespread mis-selling throughout the industry. The problem? Lenders were secretly paying brokers incentives, while dealers inflated interest rates to earn bigger commissions. All of this was happening completely behind customers' backs.
If you have financed a vehicle since 2007, there's a good chance you could have been affected. With our proven track record in financial mis-selling claims, we're here to help you recover any money you may be owed.
For more FCA updates, see our Information Sources2 below.
Navigating the claims process can be complicated and lengthy, which is why Claims1 is committed to making this process as hassle free as possible, so you can focus on life's priorities.
Why Choose Us?
We pride ourselves in helping you get back what is rightfully yours.
Claims1 is a well-established Claims Management Company with many years' experience of financial mis-selling claims.
We have developed highly detailed processes to take the hassle out of the claims process.
You'll find our team to be professional, courteous, and friendly.
You only need to provide us with a few key details and then we and our partners will do the rest. It really couldn't be any simpler!
Ready to Start Your Claim?
Let our experienced team help you recover the money you could be owed from your car finance agreement.
OUR CUSTOMERS LOVE US
Ready to Start Your Claim?
Let our experienced team help you recover the money you may be owed from your car finance agreement.
Key Information
Average £2,8451 per household
1Refund value is based on an average of 2 adults per household, and an average of 4.62 car finance agreements per person. As notified by the FCA, the average redress value will be average £700 per claim with 44%4 of claims likely to have been mis-sold.
FCA motor finance update2
The FCA has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements to early 2026. In October 2025, the FCA confirmed that it is consulting on a consumer redress scheme which is likely to be introduced in 2026. For more information and official updates, visit: https://www.fca.org.uk/news/statements/fca-consults-motor-finance-compensation-scheme
No Win No Fee3
We work on a 'No Win, No Fee'3 basis which means you pay nothing unless your claim succeeds. A fee of 18–36% (including VAT) applies only on successful claims, and a cancellation fee may apply after the 14 day cooling off period.
Information Sources4
In August 2025 the FCA estimated that individual claims would be worth up to £950. In October 2025 the FCA have revised that figure to around £700 on average. For detailed information regarding potential claim values2 and the FCA's estimate of 44%4 of vehicle finance being mis-sold, please refer to https://www.fca.org.uk/news/statements/fca-consults-motor-finance-compensation-scheme2
About Your Choices
Please be aware that you can make a free motor finance mis-selling claim directly with your lender, through the FCA redress scheme, or via the Financial Ombudsman Service. We can do the work for you, but you do not need to use a claims management company or law firm.