We're on a mission to help our customers get justice for mis-sold vehicle finance.
Welcome to Claims1. We're a well-established claims management company with years of experience. We help customers get back money that's rightfully theirs.
For years, banks and finance companies have been mis-selling products to customers across the UK. Too often, these products weren't properly explained, or were added without customers even knowing about them. That's exactly why we exist to put things right.
The latest scandal involves car and motor finance. A recent Financial Conduct Authority (FCA) investigation uncovered widespread mis-selling throughout the industry. The problem? Lenders were secretly paying brokers incentives, while dealers inflated interest rates to earn bigger commissions. All of this was happening completely behind customers' backs.
If you have financed a vehicle since 2007, there's a good chance you could have been affected. With our proven track record in financial mis-selling claims, we're here to help you recover any money you may be owed.
For more FCA updates, see our Information Sources4 below.
Navigating the claims process can be complicated and lengthy, which is why Claims1 is committed to making this process as hassle free as possible, so you can focus on life's priorities.
Why Choose Us?
We pride ourselves in helping you get back what is rightfully yours.
Claims1 is a well-established Claims Management Company with many years' experience of financial mis-selling claims.
We have developed highly detailed processes to take the hassle out of the claims process.
You'll find our team to be professional, courteous, and friendly.
You only need to provide us with a few key details and then we and our partners will do the rest. It really couldn't be any simpler!
Ready to Start Your Claim?
Let our experienced team help you recover the money you could be owed from your car finance agreement.
OUR CUSTOMERS LOVE US
Ready to Start Your Claim?
Let our experienced team help you recover the money you may be owed from your car finance agreement.
Key Information
Average £2,086 per household1
Household refund values are based on data published by the Office for National Statistics (ONS) and the Financial Conduct Authority (FCA), together with analysis of vehicle finance agreements identified through our process. Calculations assume 2 adults per household and 3.4 vehicle finance agreements per person. FCA data indicates average compensation of £829 per agreement and that 37% of agreements may be affected. Eligibility and compensation will vary and are not guaranteed.
FCA motor finance update2
As a result of its review of the motor finance industry, the FCA announced a consumer redress scheme in March 2026. The scheme is currently subject to legal challenge. This does not affect our claims process, and we will continue to keep our customers informed of further developments.
No Win No Fee3
We will run a free vehicle finance check. If we find you may be eligible, we will refer your claim(s) to our law firm partner My Law Matters (MLM). We will let you know before we do this. MLM will submit eligible claims to your lender(s) on a no win no fee basis. If successful, MLM's fee is between 15% to 30% + VAT (18% to 36% total) of the amount recovered. MLM may charge a fee if you cancel after the 14-day cooling off period, this will be explained in their documentation which we will send to you. MLM pay Claims1 a referral fee for claims referred, this is not payable by you.
Information Sources4
The FCA have estimated that individual claims will be worth an average of £829. For detailed information regarding potential claim values and the FCA's estimate of the number of vehicle finance agreements that were mis-sold, please refer to https://www.fca.org.uk/news/statements/fca-consults-motor-finance-compensation-scheme and https://www.fca.org.uk/publication/policy/ps26-3.pdf (page 12)
Alternative Ways To Claim
Please be aware that you can make a free motor finance mis-selling claim directly with your lender, through the FCA redress scheme, or via the Financial Ombudsman Service. We can do the work for you, but you do not need to use a claims management company or law firm to make a claim. See Claims1 Terms & Conditions and Key Facts for full details including all fees applicable on payout of your claim.